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4 Day Skye & Highlands tour

December 21st, 2009

Submitted by: Dr Jane Mair

I am e-mailing to give my feedback for the above 4 day tour, taken by Danny our driver and guide.

On our tour were a family group of 5 from India who were obviously very affluent and also very interesting (?!?). They were very nice people and I’m sure they meant well but they were very demanding and at times were very confronting. Danny handled some very difficult customers in a polite, and professional manner and was very patient with them. He went out of his way to make them enjoy the trip as much as possible and accommodated their every need. Danny did this while looking after the remainder of the people on the tour (9 others).

In my job I do often have to deal with difficult customers and I was very impressed with the way Danny handled some trying situations. He shared his obvious passion about his country, its beauty and history.

The tour was fantastic and much of that was because of our wonderful guide Danny. Thank-you for such a great tour.

Kind regards

Dr Jane Mair
Consultant Anaesthetist
Fremantle Hospital

 

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